Garante / Poste Italiane
Fined app monitoring it did not need
An anti-fraud feature that read the apps installed and running on customers' phones was ruled invasive and unnecessary, and both companies were fined.
All case studies
Tracking
4 case studies tagged tracking.
Sentry
Removed advertising cookies from its own site
A developer-tools company turned off advertising and tracking cookies on sentry.io, lost retargeting, and still had not put them back two years later.
Hospital websites / Meta
Sent appointment details through a tracking pixel
Healthcare providers passed appointment details, medical conditions and physician information to Facebook through analytics tags nobody had reviewed.
CNIL
Fined a loyalty programme EUR 3.5 million for an unagreed transfer
Email addresses and phone numbers of 10.5 million members went to a social network for advertising audiences, without consent that named the purpose.